Product Return Policy
We take pride in our exceptional service and aim to provide all the information you need when making a purchase. Even so, there may be times when it is necessary to make a return. If you are not satisfied with your purchase, please review our return policy below. If you have any questions, email us at firstname.lastname@example.org and we'll be happy to help you.
PLEASE INSPECT GOODS UPON DELIVERY!
Any damaged or missing items should be reported to us as soon as possible. By phone: 1-877-886-2422 or email us at email@example.com.
For some products sales are final, for example, special order items, no returns are allowed. Please contact us prior to purchase for information if you have concerns regarding your order.
SAMPLES ARE NON-RETURNABLE.
FOR STANDARD RETURN OF ITEMS:
- The item must be in original condition, unopened and returned within 45 days of receipt. Please include the order number, customer name and reason for the return.
- Any material returned will be assessed a 25% restock fee provided it is in re-saleable condition, excluding special order items.
- Credit will not be issued for shipping costs.
- Returned merchandise will be credited to the original payment method.
PLEASE CONTACT US
If you have any questions about our return/cancellation policy feel free to contact us via email at firstname.lastname@example.org or by phone 1-877-886-2422.